The Performance Garden
Help & contact
For download help, order questions, refund requests, privacy questions, or email preferences, contact the Garden directly.
rorric@theperformancegarden.com
Companion access & membership
Open the Companion App in your phone or computer browser and sign in with the same ChatGPT account you used to subscribe. A book purchase does not activate app membership.
To subscribe, update payment details, or cancel renewal, open Account & membership. If sign-in fails inside a social app, open the link in Safari or Chrome. For help, email your account email and the error you see; do not send passwords or payment details.
Need your download?
Check the email address used at checkout, including spam and promotions folders. If the download is missing or will not open, send your order number and purchase email so we can locate the order.
Request a refund
Email your order number, purchase email, and the product involved. Do not include card numbers, passwords, or banking details. A request is not an automatic refund approval; any applicable consumer rights remain unchanged.
Stop marketing emails
Use the unsubscribe link in a Garden email. If that link is not working for you, email us from the subscribed address with “Unsubscribe” in the subject. Order receipts and replies to support requests are separate from marketing emails.
Privacy questions
You can ask about information associated with your email address, request a correction, or ask for deletion. Please avoid sending medical records or sensitive personal details.
What you purchased
The Codex is a digital PDF. The Four-Season Field Book Collection is a separate digital download. Neither purchase starts an app subscription. Keep your receipt for the exact products and amount paid.